CustomEX™ provides a single channel for all customer interactions - presales, licensing, support, issues & feature backlog to offer an engaging customer experience!
This product tour demonstrates how CustomEX™ goes beyond
by managing all interaction from leads to
with their history, issue management, products, services and custom offerings, licenses, all-in-one single platform.
Integrated Single Channel for All Interactions
- Kanban Issue Management
- Collaborative Backlog Management
- Offering Management
- Presales Website Analytics
Kanban Issue Management
Bird’s eye view of Issues by status, priority & type Configurable Workflow
Collaborative Backlog Management
- Product & Services Backlog definition
- Request for Backlog, Planning Backlog Items
- Backlog Approvals & Roadmap
- Conversion of issues as backlog items
Offerings (Products & Services) Management
- Offering Lines with Product & Services
- Custom offerings
- Wiki for each offering
- Offering Team
Presales & License
- Collect visitors’ information from your website.
- Capture Demo & Sales
Experience CustomEX™ up close using our demo site at customex.jbt.in.
- Register using your company email address.
- Using the email, verify your email address.
- Once verified, your profile will be created on the demo site.
- You will receive your profile credentials.
- Log in using the credentials.
CustomEX™ is available for commercial usage through following three licenses: Annual On-Premise, Perpetual On-premise, & Annual Cloud License.
JamBuster Support is available at two levels:
- Standard Support: Basic complimentary CustomEX web based support cloud bundled with purchase of a JamBuster product.
Premier Support: Dedicated support plan, recommended for enterprise customers. On top of standard support, the premium support includes:
- Extended support resolution timings
- Dedicated support representative
- Additional training and knowledge transfer
Support Hours: IST 10.00 am to 6.30 pm
Browse more on this JamBuster’s
Customer Engagement Software:
- How CustomEX™ goes beyond best CRM?
- CustomEX™ Key Features