CustomEX™ provides a single channel for all customer interactions - presales, licensing, support, issues & feature backlog to offer an engaging customer experience!

CustomEX – Beyond The Best CRM, Customer Engagement Software

This product tour demonstrates how CustomEX™ goes beyond

best CRM

by managing all interaction from leads to

customer lifecycle,

with their history, issue management, products, services and custom offerings, licenses, all-in-one single platform.

Key Features

Integrated Single Channel for All Interactions

  • Kanban Issue Management
  • Collaborative Backlog Management
  • Offering Management
  • Presales Website Analytics
Integrated Single Channel for All Interactions

Kanban Issue Management

Bird’s eye view of Issues by status, priority & type Configurable Workflow

Kanban Issue Management

Collaborative Backlog Management

  • Product & Services Backlog definition
  • Request for Backlog, Planning Backlog Items
  • Backlog Approvals & Roadmap
  • Conversion of issues as backlog items
Collaborative Backlog Management

Offerings (Products & Services) Management

  • Offering Lines with Product & Services
  • Custom offerings
  • Wiki for each offering
  • Offering Team
Offerings (Products & Services) Management

Presales & License

  • Collect visitors’ information from your website.
  • Capture Demo & Sales
Presales & License

Try It

Experience CustomEX™ up close using our demo site at customex.jbt.in.


It's simple.

  1. Register using your company email address.
  2. Using the email, verify your email address.
  3. Once verified, your profile will be created on the demo site.
  4. You will receive your profile credentials.
  5. Log in using the credentials.

Buy It

CustomEX is available for commercial usage through following three licenses: Annual On-Premise, Perpetual On-premise, & Annual Cloud License.


On-Premise
Licenses
Annual Perpetual
20 $1500 $2500
50 $3000 $5000
100 $5000 $8000
250 $10000 $16000

Support

JamBuster Support is available at two levels:

  • Standard Support: Basic complimentary CustomEX web based support cloud bundled with purchase of a JamBuster product.
  • Premier Support: Dedicated support plan, recommended for enterprise customers. On top of standard support, the premium support includes:
    • Extended support resolution timings
    • Dedicated support representative
    • Additional training and knowledge transfer

Support Hours: IST 10.00 am to 6.30 pm

Read More

Browse more on this JamBuster’s

Customer Engagement Software

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